Identified - A major winter storm (Winter Storm Fern) is forecast to hit the region this weekend (January 24–25), bringing heavy snow, ice, and bitterly cold temperatures. If forecasts hold, service outages may take significantly longer than usual to repair due to safety and access issues, even after the storm ends.
Tips to prepare:
- Have a backup internet option ready (like mobile hotspot or cellular data).
- Charge any portable chargers as a backup in case of power loss.
- Report outages as usual, but expect delays in repairs.
- Check this status page and https://www.iglou.com/outages periodically for updates.
Thanks for your patience, and stay warm and safe this weekend.
Jan 23, 2026 - 12:09 EST
Tips to prepare:
- Have a backup internet option ready (like mobile hotspot or cellular data).
- Charge any portable chargers as a backup in case of power loss.
- Report outages as usual, but expect delays in repairs.
- Check this status page and https://www.iglou.com/outages periodically for updates.
Thanks for your patience, and stay warm and safe this weekend.
Jan 23, 2026 - 12:09 EST
About This Site
Welcome to IgLou's service status page. If you are experiencing trouble with your service that isn't mentioned here, please call us at 800-436-4456 or email support@iglou.com.
Network Connectivity
Operational
Internet Access Services
Degraded Performance
Server Colocation
Operational
Website & Email Hosting
Operational
DNS Services
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance