Colocation HVAC Issue

Incident Report for IgLou Internet Services

Resolved

This incident has been resolved.
Posted Oct 04, 2024 - 16:26 EDT

Monitoring

The HVAC issue has been repaired and temperatures are back to normal. We will continue to monitor throughout the day before closing this incident.
Posted Oct 04, 2024 - 13:55 EDT

Identified

We are aware of an issue with the colocation HVAC system that has resulted in higher than normal temperatures. We are in contact with repair technicians to identify the cause for repair, and have additional fans in place to assist in temporary cooling.
Posted Oct 04, 2024 - 12:12 EDT
This incident affected: Server Colocation.